
 
					
					
		Is Your Orgaization Concerned?? 
					-Superior Quality 
					-Customer Satisfaction 
					-Better Market Image 
					-Productivity & efficiency Improvement 
					-conformance to international standards 
					-International acceptance 
					-Top line growth & bottom line improvement 
					
 
		
		What is ISO 9001: 
					ISO 9000 is a generic name given to a family of standards developed to provide a 
					framework around which a quality management system can effectively be based.
					The ISO 9000 family of standards was revised in December 2000. ISO 9000 family of standards 
					can be implemented by any organization irrespective of size, nature or complexity of the business. 
 
					
					ISO 9001, the requirement standard, includes the following main sections:
					
					-Quality Management System 
					-Management Responsibility 
					-Resource Management 
					-Product Realization 
					-Measurement Analysis and Improvement
 
		
		Why? ISO 9001 
		Internal Benefits:-
					
					* Better management of core 
					business processes. 
					* Increased awareness of 
					quality among staff. 
					* Improved productivity and 
					quality . 
					* Improved internal 
					communications . 
					* Reduced wastage and cost per 
					unit/service 
					
		External Benefits:-
					
					* Competitive Advantage
					* Improves Customer Demand
					* Protect Your Business
					* Easy & Cost Effective
					* Qualify for Contracts
 
					* Increased Credibility
					
		ISO 9001 Quality Management? Principles 
		The ISO 9001 series of standards are based on eight dynamic Quality Management System Principles. These Principles are :-
					
					-CustomerFocus 
					-Leadership 
					-Involvement of People 
					-Process Approach 
					-System Approach 
					-Continual Improvement 
					-Factual Approach to Decision Making 
					-Mutually Beneficial Supplier Relationships
					
   
		
		
ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government.
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						Iskandar Malaysia aims to be a sustainable region of international standard. The beacon of new growth, Iskandar Malaysia will spur economic developments that actuate Malaysia's global potential. Recognising the need for sustainable development, social and environmental issues features heavily on its agenda.
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